Bob Baker

3 Keys to a Better Client Experience (And Technology Has Nothing to Do With It)

Every business wants to grow. A growing business is typically a healthy business. With growth comes increased resources and opportunity, which then leads to more growth. The cycle goes on and on. The same is true for stagnation. Stagnation tends to create hurdles that can threaten your business, such as limited cashflows. But we know …

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Strength in Numbers: How to Leverage Strategist Partners for Better Client Experiences

In any service industry, happy clients are the life blood of your business.  And in financial services, where our investors’ livelihood is at play, there’s very little margin for error in the client experience we create.  But between juggling hats—from prospecting to market oversight and attending to clients—creating a consistently positive client experience across your book …

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